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Bilingual Front Desk Receptionist - Broomfield Broomfield

Bilingual Front Desk Receptionist - Broomfield

Full Time • Broomfield
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
About the Company:
Mountain View Pain Center (MVPC) is a premier comprehensive and multidisciplinary pain group committed to relieving pain and restoring patient function and wellness. Our providers are leaders in their fields and our physicians are double-board certified in Pain Medicine. Our patients experience the unique benefits of a dynamic, physician-led, team approach in pain care that is unmatched. Our services include chiropractic care, massage therapy, acupuncture, physical therapy, interventional pain treatments, medication management and regenerative therapy. 

Position Summary:
We are looking to hire a new bilingual front desk receptionist for our busy medical office. A well-organized person is a must for this position as well as the ability to multi-task while maintaining the office flow. Front Desk receptionists greet patients as they walk-in, make them feel welcome, and assist them in coordinating their care with us.
 
Duties and Responsibilities:
  • Scheduling patients
  • Taking payments
  • Answer phone calls
  • Make outbound calls to patients that need to reschedule appointments
  • Check voicemails
  • Collecting insurance information
  • Scanning documents
  • Act as a liaison to improve access to care for patients with limited English proficiency, ensuring they feel supported and understood.
  • Provide interpretation for patient interactions, including medical appointments, front-desk inquiries, and phone calls, to facilitate clear communication between patients and medical staff.
  • Ensure translations are accurate, clear, and culturally appropriate, preserving the original intent and tone. 
  • Describe the patient’s symptoms to the provider. 
  • Assist with patient education by interpreting medical advice, care instructions, and follow-up details in a way that ensures patient understanding. 
  •  Other duties as assigned. 
Minimum Experience & Qualifications:
  • High School diploma or equivalent 
  • Customer service experience a plus
  • Must have proficient computer/typing skills
  • Bilingual required (Spanish and English). Must have the ability to communicate medical information between patients and providers. 
Schedule:
  • 8 hour shift
  • Monday to Friday
  • No weekends
Pay range: $17.00-$19.00/hour

Work Location: In person 
Compensation: $17.00 - $19.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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